If I only had a brain, Dorothy.

Ray Bolger as Scarecrow who wanted a brain in the Wizard of Oz Brain speed: People think at the rate of 400 words per minute. People speak about 125 words a minute. Do you see any challenges here? Brain side: Right brainers may be more artistic and fun but less factual. Left brainers are more factual and sensible and well…they got us to the moon. Brain surrender: Sometimes we think we need to be...
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Are you selling or helping?

Our June 24th Post was titled: “It was a great party, until…” (review post here) It attracted some thoughtful comments. My friend Rob submitted this comment: “People who advertise without connecting to the group are just another version of spamming. Many Facebook groups forbid it and will oust anyone who practices this.” Rob then asks: “But what if someone knows of...
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Jessica struggles alone…

Jessica dreams. Jessica creates. Jessica doubts. Jessica despairs.   Her designs and insights often receive compliments and praise. The staff looks to her for creativity. But, when she is alone and away from everyone, Jessica dims—losing faith in her abilities.  It’s happening more frequently. The better the project, the worse her outlook is getting. Her friend, Nancy, senses something...
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Mouth-to-Ears Ratio.

Sometimes we the want our teacher to simply listen. We really would like them to thoughtfully acknowledge or even kindly appreciate our idea, rather than teaching us yet another helpful thing from their vast reservoir of knowledge. Teaching implies that the teacher knows and the student doesn’t. It is good for teachers and leaders to monitor their Teaching-to-Listening (or Mouth-to-Ears) Ratio...
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Don’t read – if you know it already.

Knowledge can get in the way of listening.  Already knowing, or thinking that we know, can retard our interest in what others have to say or contribute.  “I know, I know.” we blurt out in so many words. Listening is a gift that is wrapped in humility. We listen to the person who we think knows less because we have grown up enough to know that they may, actually, know more. And then,...
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